FAQs

To sign up for the challenge register for your FREE swim cap and fundraising pack here.

When you register, your fundraising page will be automatically set up for you.

Yes! When you register, simply choose to create or join a team. If you've already registered, log into your account and click on the ‘Create team’ tab, you can then create a team fundraiser and invite others to join you.

This is a virtual challenge so you can do it throughout November. Have a look at our handy swim calculator to help you work out how many lengths you need to do!

No, taking part in the November Swim Challenge is free!

There is no fundraising target for this challenge – we just ask you to raise as much as you can for families affected by dementia.

Once you register for the challenge and set up a fundraising page, we’ll send your free swim cap. Please note it may take up to two weeks to arrive.

You certainly can. We’ll send you a sponsorship form in your fundraising pack, but if you need more than one form, simply download and print more copies here.

The easiest way to send cash donations to Dementia UK is by donating to your online fundraising page. Alternatively, you can:

Donate via our website

Please email virtualevents@dementiauk.org for your supporter reference number.

Send in a cheque made payable to Dementia UK. Enclose a note including your full name, the email address that you used to register for your swimming cap, and an explanation that you raised the money for the November Swim Challenge. Post it to us at:

Dementia UK
7th Floor
One Aldgate
London
EC3N 1RE

Make a payment by phone by calling 0300 365 5500

Strava is a free, easy to use app that can track your kilometres throughout November. We highly recommend downloading it for this challenge. Be sure to connect the app to your fundraising page, or add your kilometres manually, to keep your supporters up to date. You will also receive a November Swim Challenge tracker with your fundraising pack, which you can use to tick off your kilometres.

If you have any questions about the event, you can contact us at virtualevents@dementiauk.org or 0300 365 5500.
 
If you need the support of our Admiral Nurses, you can call 0800 888 6678 (Monday-Friday 9am-9pm, Saturday and Sunday 9am-5pm), email helpline@dementiauk.org or visit our website https://www.dementiauk.org/get-support/.